Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of shop.beespartners.dk and any purchases you make from Bees Partners (“we,” “our,” or “us”). By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Bees Partners is registered and operates from Aarhus, Denmark, under Danish and EU consumer protection and e-commerce laws.
- General Provisions
The website shop.beespartners.dk is owned and operated by Bees Partners.
By placing an order, you confirm that you are at least 18 years old or have legal consent from a parent or guardian.
We reserve the right to update or change these Terms at any time. Updates will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
- Products
We sell raw cleaned propolis in various weight options (100 g, 250 g, 500 g, 1 kg).
Product descriptions and images are for informational purposes only.
Propolis is a natural product, and variations in color, aroma, or texture may occur. These differences do not constitute defects.
We do not make medical or therapeutic claims. Customers are solely responsible for how they choose to use the product.
- Prices & Currency
All prices are listed in Danish Kroner (DKK) and include VAT where applicable.
For convenience, approximate prices in USD or other currencies may be displayed. These are for reference only.
All transactions are processed in DKK. Your bank or payment provider may apply currency conversion fees at their own exchange rates.
Shipping costs are calculated separately and displayed at checkout.
- Orders & Contract Formation
When you place an order, you will receive an email acknowledgment. This confirmation does not constitute acceptance of the order.
A binding contract is formed only when we send you an email confirming that your order has been dispatched.
We reserve the right to decline or cancel an order in cases of product unavailability, payment issues, or suspected fraudulent activity.
- Payment
Payment must be made in full at the time of ordering.
We accept secure online payments through trusted third-party providers such as Stripe, PayPal, or bank transfer.
We do not store or process your full credit card details; all sensitive data is handled directly by the payment provider.
- Shipping & Delivery
Orders are shipped from Denmark using PostNord or equivalent delivery services.
Delivery times provided are estimates only and may vary depending on the destination, customs clearance, or unforeseen delays.
We are not responsible for delays caused by postal services, customs, or events beyond our control.
Full details are outlined in our Shipping & Delivery Policy.
- Customs & Import Duties
For shipments outside the EU, customs duties, import taxes, or local fees may apply. These costs are the sole responsibility of the customer.
Bees Partners provides the required invoices and export documents, but we cannot influence local customs procedures or delivery schedules.
- Returns & Refunds
Due to the nature of our product (natural raw propolis), returns are accepted only for unopened, unused, and sealed items in their original packaging.
Returns must be requested within 14 days of delivery.
Opened, used, or damaged products cannot be returned for hygiene and safety reasons.
Refunds are issued after inspection of the returned item. Initial shipping charges are non-refundable, and the customer is responsible for return shipping costs (unless the product was faulty or damaged upon arrival).
For more information, please see our Refund & Returns Policy.
- Liability
Bees Partners is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
We do not guarantee specific results from the use of propolis.
Our total liability is limited to the value of the product purchased.
- Intellectual Property
All content on shop.beespartners.dk, including text, images, graphics, and logos, is the intellectual property of Bees Partners and protected by copyright laws.
No material may be copied, reproduced, or used without prior written consent from Bees Partners.
- Privacy & Data Protection
Your personal information is collected and processed in compliance with the General Data Protection Regulation (GDPR) and Danish law.
By using our site, you agree to our Privacy Policy, which explains how we handle your personal data.
- Governing Law & Jurisdiction
These Terms are governed by the laws of Denmark.
Any disputes shall be resolved exclusively in the Danish courts.
- Contact Information
For questions regarding these Terms & Conditions, please contact us at:
Bees Partners
Aarhus, Denmark
Email: shop@beespartners.dk